Frequently Asked Questions

Everything you need to know about your BELIER experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 days for international shipments.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific 'Fit Note' provided in the product description.

Are your materials sustainably sourced?

At BELIER, we prioritize high-quality fabrics, including organic cotton and recycled blends. We work closely with certified manufacturers to ensure ethical production standards and minimize our environmental footprint.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.